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Privacy Policy

1. Introduction
Thank you for using our service, which provides maids, cooks, babysitters, elderly care, and patient care on an appointment basis. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our service.

2. Information We Collect
To provide you with our services, we may collect the following types of information:
- Personal information: such as your name, address, phone number, email address, and payment details.
- Service preferences: the type of service you require, preferred appointment times, and any specific instructions or preferences you provide.
- Feedback and reviews: any feedback or reviews you provide regarding our service and caregivers.
- Usage data: information about how you use our website or mobile application, including IP addresses, browser types, and operating systems.

3. Use of Information
We use the collected information for the following purposes:
- To provide and improve our services: We use your information to match you with suitable caregivers, schedule appointments, and ensure the smooth provision of services.
- Communication: We may use your contact information to communicate with you about your appointments, service updates, and promotional offers.
- Quality assurance: We may use your feedback and reviews to improve the quality of our services.
- Legal obligations: We may use and disclose your information as required by law or to protect our legal rights.

4. Data Security
We take the security of your personal information seriously and employ reasonable security measures to protect it. However, please note that no method of data transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5. Sharing of Information
We may share your information with third parties in the following circumstances:
- Service providers: We may share your information with caregivers or service providers who are directly involved in providing the requested services.
- Legal requirements: We may disclose your information if required by law or in response to a legal request from a government authority.
- Business transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website or mobile application. These technologies collect certain information automatically, such as your IP address and browsing patterns. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our service.

7. Your Rights
You have the right to access, modify, or delete your personal information held by us. You can also opt out of receiving promotional communications from us. Please contact us using the information provided at the end of this policy to exercise your rights.

8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels. Your continued use of our service after the changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact information.

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